The cost of the service varies by how many items can be out at one time. I have the lowest level, Silver membership for 2 movies at a time for $16.95 per month. Other options are:
- Gold, 3 movies at a time for $22.95 per month
- Platinum, 4 movies at a time for $26.95 per month
- Emerald, 6 movies at a time for $38.95 per month
- Diamond, 8 movies at a time for $53.95 per month
All charges are automatically billed to your credit card. (Prices and features are as of this writing, check for yourself while signing up.)
A La Carte pricing is per movie, and seem to be from $1.99 to $5.99 per movie. Most seem to be $4.99 per title. A La Carte rentals are due back within 20 business days, with a $1/business day late fee.
Both memberships and A La Carte rentals have no additional shipping fees.
Membership DVDs are sent in a discreet, return-postage-paid envelope. A La Carte orders are shipped in the same sleeve for one disc or a return-postage-paid box for between two and six discs, so all discs in a multi-disc order must be returned at the same time. (There is no disadvantage to ordering A La Carte movies one at a time, even on the same day.)
Transit Time is usually 2 days either way as discs ship from their Warrendale, PA facility. If I am shipped a disc on Monday, it almost always arrives on Wednesday. There never seems to be any lag between arrival and checkin--returned items are consistently checked in two days after I return them. They don't appear to process rentals on Saturday.
I have averaged about 10 movies per month in the time I have been a member, usually watching them the day I receive them and returning the next day. The membership has been very cost-effective for me over either renting A La Carte or purchasing the same number of movies.
Movie Selection is outstanding. It is rare that I find an in-print title that is not also available for rental, and it is frequently the case that out-of-print movies are available for rental. Pre-releases may be added to your queue as well.
Queue Management is through an easy-to-use online tool. You can order your queue by movie priority. You can set your preferred priority method to receive the highest-priority available movie or to wait one business day to see if your #1 priority movie becomes available (if it doesn't after the wait, you will receive the highest-priority available movie). A "drag and drop" interface to change priority would be more elegant, but you can change any movie to any priority and there is a quick link to move a title to the #1 priority.
Multi-Disc movies have apparently just become available, and only count as 1 item. All discs must be returned for the item to count as returned. I have not yet gotten a multi-disc rental, but I'm very happy to see this change and look forward to taking advantage of it.
The only disc problems I had have been dealt with promptly and professionally. I have received one cracked and one unplayable disc in that time, and a replacement was sent the next business day after I reported the problem.
Adult DVD Empire also ships items to backward-ass places that hate porn, unlike many other online rental services. Obviously, check your local laws regarding adult materials (and vote out morons who think they have a say about what you watch)!
Overall, I am extremely satisfied with the service from Adult DVD Empire. Their service features reasonable cost, good turnaround time, and excellent selection.
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